The purpose of this study is to analyze the effect of emotional intelligence on performance through organizational citizenship behavior. Respondents in this study were lecturers at the Faculty of Economics, Universitas Negeri Surabaya and 56 samples were obtained for analysis. Data analysis technique used is a Partial Least Square with SmartPLS 3.0 software.The results show that there is a positive and significant effect between emotional intelligence with performance, emotional intelligence with organizational citizenship behavior, OCB with performance, and emotional intelligence with performance through OCB.

This study aimed to examine and analyze transformational leadership and employee engagement on employee performance at PT. Taspen (Persero) Kantor Cabang Utama Surabaya. Quantitative methods use to process questionnaire that employees have filled in. The study population was all employees of PT. Taspen (Persero) Kantor Cabang Utama Surabaya consisting of 63 employees. The analytical tool used is multiple linear regression analysis by IBM SPSS 23 software. This study indicates that transformational leadership has a positive impact on employee performance. Employee engagement has a positive impact on employee performance. Transformational leadership and employee engagement can affect the performance of employees of PT. Taspen (Persero) Kantor Cabang Utama Surabaya.

The development of the financial performance of Islamic banks in Indonesia in the 2014-2018 period has increased and developed over the past twenty years, the development of Islamic banks' financial performance has not met the targeted expectations of above 5% (ojk.go.id). Judging from the market share of Islamic banks have met the target but it is caused by the conversion of conventional banks into sharia and not because of organic growth (www.infobanknews.com). Compared to conventional banks, Islamic banks only channeled total loans of Rp 291.18 trillion from Rp 4,782 trillion of total national banking loans or only 6.08% of total national banking loans which caused the growth of the Islamic finance industry to slow down. So this study intends to see the effect of intellectual capital, non-performing financing (NPF), and financing to deposit ratio (FDR) on the financial performance of Islamic banks. This study uses multiple linear regression analysis techniques with a sample of all Islamic banks registered at the OJK and meets the specified criteria to produce as many as 8 Islamic banks that are eligible to be tested. The results of this study indicate that the variables HCE, SCE, CEE and FDR do not affect ROA while the NPF variable is the only variable that has a negative influence on ROA. Customers use the NPF value to see whether the bank can return credit from a bank's debtors, a high NPF value indicates the level of bank failure in returning credit that negatively impacts ROA.

The factors that influence employee job satisfaction are work-life balance and emotional exhaustion. Factors that can affect job satisfaction will affect employee job satisfaction. This study aimed to determine the influence of work-life balance on job satisfaction through emotional exhaustion. This research was conducted at Surabaya State University, with a total sample of 60 employees and used convenience sample techniques. Data collection uses surveys, interviews, and questionnaires. Data analysis techniques using PLS (Partial Least Square). The results of the study show that work-life balance has a positive effect on job satisfaction, while emotional exhaustion harms job satisfaction.

Human resources are the main production factors in implementing organizational innovation, so organizations need to encourage employees to have innovative behavior at work. Innovative behavior is not something that is genetically inherited, but something that can be learned and applied to employees in the organization. This research explores the influence of transformational leadership and knowledge sharing on innovative behavior. The research method used is a quantitative method. The population in this study were lecturers at 3 universities in the city of Cirebon. The number of samples in this study were 86 respondents. Data collection using a questionnaire instrument. Analysis of research data using multiple regression. The results showed that transformational leadership and knowledge sharing have a positive and significant influence on innovative behavior. In this study the knowledge sharing variable has a more dominant contribution compared to the transformational leadership variable to manage employee innovative behavior.

Company value is a long-term goal of the company which is used as a benchmark of company success. The purpose of this research is to analyze the influence of liquidity, profitability, and leverage towards company value with dividend policy as a moderating variable. The object of this research is companies in the Miscellaneous industry sector in 2014-2018. This type of research is a quantitative research and used secondary data which consists of an annual report on IDX. The sampling determined by using a purposive sampling method and produced 13 samples of companies. The analysis used a multiple linear regression and moderated regression analysis (MRA) method. The result of this study indicated that only profitability has a positive significant relation to company value. Liquidity is not significant because when a company can repay its debt with assets owned it does not reflect that the company is in good condition because it can occur when cash in the company is not used as well as possible. Then for leverage does not affect because companies use their capital rather than using debt. The dividend policy can moderate the relationship between liquidity and profitability to the value of the company. Dividend policy cannot moderate the relationship of leverage to the value of the company due to a prohibition on dividend payments with a reduction in company capital.

This research tries to find the relationship between organizational change, organizational culture, transformational leadership, and employee performance at PT Pancaputra Mitratama Mandiri. This research is using a quantitative approach. The population in this study are 32 employees at PT Pancaputra Mitratama Mandiri. Data are running using software SmartPLS, which uses SEM and PLS. The results in this research are (1) Transformational leadership has an insignificant impact on employee performance, (2) transformational leadership has a significant impact on organizational change, (3) transformational leadership has a significant impact on organizational culture, (4) organizational change has an insignificant impact on employee performance, (5) organizational culture has an insignificant impact on employee performance, (6) organizational change has a significant impact on organizational culture, (7) transformational leadership on employee performance has not indirect impact by organizational culture, (8) transformational leadership on employee performance has not indirect impact by organizational change, and (9) organizational change on employee performance has not indirect impact by organizational culture.

This study aims to examine the effect of investment decisions, funding decisions, dividend policy, profitability and company size on firm value. In this study, company value is measured by Price to Book Value (PBV), Price Earning Ratio (PER) is used as a proxy for investment decisions, Debt to Equity Ratio (DER) is used as a proxy for funding decisions, Devided Payout Ratio (DPR) is used as a proxy dividend policy, Return On Equity (ROE) is used as a proxy for profitability and natural logarithm (ln) is used as a proxy for measure of firm value. This study uses a purposive sampling method to determine the number of samples. The sample used in this study were 10 manufacturing companies listed on the Indonesia Stock Exchange which published financial statements for the 2013-2017. The data analysis method uses multiple regression. The results showed that investment decisions had a positive effect on firm value. However, funding decisions had no effct on firm value, dividend policy had a negatif effect on firm value, profit had a positive effect on firm value and company size had a negatif affect the firm's value.

Surabaya is the capital of the Indonesian province of east java and the second most populous city plus metropolitan area in Indonesia after Jakarta with 3.158.943 citizens recorded in the 2019 census. Surabaya citizen does not only consist of indigenous people who settled in Surabaya but also people outside the city who urbanized to Surabaya. The city is highly urbanized with industries centralized in the city, one sector that is urbanized to Surabaya aside the labor sector is from the education sector. Surabaya has a variety of reputable state and private campuses that serve as a destination for students from various regions to pursue their education. Urbanization conducted by urban students makes their lifestyle more consumptive with the facilities and easy access in Surabaya. One of them is the easy access to the famous food in every corner of the city with various sales promotions (discounts and cashback) offered by marketers to stimulate purchases by urban students. The changes in lifestyle and the various sales promotion stimulate urban students to make impulsive purchases. In this study, the population is 100 respondents. The result of the study revealed that a consumptive lifestyle has a significant effect on impulse buying so that urban students with a consumptive lifestyle tend to make more impulsive purchases. While the variable sales promotions dont have a significant effect on impulse buying which means that the promotions by the outlet do not affect the impulsive buying decision of urban students.

This study aims to determine the effect of dividend policy, leverage, earning volatility, and trading volume on stock price volatility. This research is causality and uses quantitative data obtained by the purposive sampling method. There are 17 companies as research samples. The data analysis technique used is multiple linear regression. This study's object is a company listed in the Finance sector in the Indonesia Stock Exchange for the period 2014 - 2018. The data used from financial reports, annual reports, and a summary of listed companies' performance. The research analysis method uses a multiple linear regression with IBM SPSS version 25 software. The study results found that dividend payout ratio and dividend yield were a significant positive effect on stock price volatility. While leverage, earning volatility, and trading volume does not affect stock price volatility.

The Indonesian cosmetics industry is currently developing”one of them, PT. Martina Berto encourages her company to excel in competition. The first brands produced and marketed was Sariayu Martha Tilaar as a natural cosmetics. In 1983, Sariayu had become a very well-known cosmetics in the country. PT. Martina Berto, developed by Martha Tilaar Group, improves the quality of Sariayu lipstick products and maintains affordable prices so that it can compete with other lipstick products. The purpose of this study is to analyze and discuss the effect of product quality and price on loyalty with satisfaction as an intervening variable on SARIAYU Lipstick customers at Martha Tilaar Tunjungan Plaza Surabaya Outlet. This type of research is quantitative research. This research uses a non-probability sampling technique with 110 respondents taken from SARIAYU Lipstick customers at Martha Tilaar Tunjungan Plaza Surabaya Outlet. The instrument used was a questionnaire that used a Likert scale and analyzed it with path analysis using AMOS 22. The results showed a positive and significant effect of product quality on satisfaction. There is also a significant effect of price on satisfaction. Then there is a positive and significant effect of satisfaction on loyalty. Besides, there is a positive and significant effect of product quality on loyalty. Furthermore, finally, there is a positive and significant price on loyalty.

The Indonesian community's ratio is very high compared to the savings rate. This study aims to analyze the factors that influence the financial management behaviour of the Sidoarjo community. The factors used in this study are financial knowledge, income, locus of control, financial attitude, financial self-efficacy, and parental financial socialization. This study uses quantitative data with the Sidoarjo community as a population. This study's analysis technique is multiple linear regression analyses with 220 samples of respondents. The result shows that income and locus of control can affect financial management behaviour, and financial knowledge, financial attitude, financial self-efficacy, and parental financial socialization does not affect financial management behaviour. The income can affect financial management behaviour because when someone has good money resources, they can pay all of their bills and make some savings and investment. | The Indonesian community's ratio is very high compared to the savings rate. This study aims to analyze the factors that influence the financial management behaviour of the Sidoarjo community. The factors used in this study are financial knowledge, income, locus of control, financial attitude, financial self-efficacy, and parental financial socialization. This study uses quantitative data with the Sidoarjo community as a population. This study's analysis technique is multiple linear regression analyses with 220 samples of respondents. The result shows that income and locus of control can affect financial management behaviour, and financial knowledge, financial attitude, financial self-efficacy, and parental financial socialization does not affect financial management behaviour. The income can affect financial management behaviour because when someone has good money resources, they can pay all of their bills and make some savings and investment.

This study aims to examine the effect of viral marketing and brand awareness on consumer purchase intentions in the context of social media use, especially Instagram as a media marketer between companies and consumers, by providing information about the product. The sample used in this study amounted to 200 samples distributed online using Google Form. Data were analyzed using a simple linear regression method. Research results are the viral marketing and brand awareness variables positively affect buying intentions "Kopi Kenangan". Based on these results, it is recommended for œKopi Kenangan to provide exciting content through Instagram social media in the œKopi Kenangan brand promotion strategy.

This study aims to analyze whether internal and external factors can affect Sharia banks' profitability in Indonesia because data is viewed data that the profitability of Sharia banks in Indonesia is increasing. However, Sharia banks' development decreases from the number of Sharia bank offices in Indonesia that remain even declining annually. The population used in this study is 14 Islamic commercial banks in Indonesia which the Financial Services Authority registers (OJK) rather than those filtered using specific criteria as stipulated during 2014-2018 in Indonesia and published financial statements for all periods of study and finally gained ten banks, this type of research is a quantitative causal. The results showed that one of the internal factors of the Capital Adequacy Ratio (CAR) had a positive influence over Sharia banking profitability (ROA) and other variables such as Non-Performing Finance (NPF), Financing of Debt Ratio (FDR), inflation, and BI Rate had no effect on Return On Asset (ROA).

Retirement planning is an important thing that should be a concern and implemented by every working people to achieve their happiness in retirement years, especially in countries like Indonesia, which experience a significant increase in the number of elderly each year. Focus on civil servants who are guaranteed pension funds from the government, each year, the number of workers who enter retirement age. This research aims to determine the effect of financial literacy, future orientation, age, and gender on retirement planning. The research sample is 110 respondents who are civil servants in Surabaya”collecting data by online questionnaires. The data analysis technique uses multiple linear regression by SPSS. This research results in financial literacy and future orientation positively affecting retirement planning. In contrast, the variables age and gender did not affect retirement planning.

This study aims to determine and analyze the effect of education factors and transformational leadership on employee's performance through work motivation in PT. PLN (Persero) UIT JBTB UPT Surabaya. This research is a type of quantitative research with 49 permanent employee populations of PT. PLN (Persero) UIT JBTB UPT Surabaya, all over populations, is sampled in this research. This research using Partial Least Square (PLS) as a statistic analysis with software SmartPLS 3. This research indicates that education factors have a significant positive effect on work motivation. Education factors have a significant positive effect on employee's performance. Transformational leadership has no significant effect on work motivation but a significant positive effect on employee's performance. Education factors have a significant positive effect on employee's performance through work motivation, and transformational leadership has no significant effect on employee's performance through work motivation.

This research aims to evaluate and analyze job characteristics towards job satisfaction through organizational commitment in the Surabaya region's bank employees. This research is quantitative. A sample of 72 respondents with a saturated sample technique through an online questionnaire. Statistical analysis using Partial Least Square (PLS) with SmartPLS software version 3.0. This study concluded that job characteristics were not significant to job satisfaction. Positive and significant work characteristics of organizational commitment. Positive and significant organizational commitment to job satisfaction. Organizational commitment manages to mediate the relationship between job characteristics and job satisfaction

The purpose of this study is to determine the effect of corporate social responsibility, dividend policy, company age, independent board of commissioners, and managerial ownership with profitability as a mediating variable. The population used is mining sector companies listed on the Indonesia Stock Exchange (BEI) in 2015-2018. By using purposive sampling, the sample is ten companies. This study using path analysis and processed with IBM SPSS 25. This study's results are only corporate social responsibility, dividend policy, and profitability that affect firm value.Meanwhile, variable company age, independent board of commissioners, and managerial ownership do not affect firm value. Investors are not interested in old companies because they cannot adapt to existing developments. Investors are also not interested in investing in companies that have agency problems. The variables that influence profitability are corporate social responsibility and independent board of commissioners. Meanwhile, dividend policy, company age, and managerial ownership cannot affect profitability. There are characteristics of some investors who do not like the distribution of dividends. Investors prefer newly established companies because they are more innovative in their business. Agency problems are also a factor that hinders investors from investing in companies. This study shows that profitability cannot be a mediating variable in this study because high profitability cannot determine high firm value.

As time went on, business development also grew more rapidly. Booking and travel tickets online compliment online marketing. The aims to provide perceived ease of use, perceived usefulness, and trust in consumers to influence the system's level of use at higher consumers. The purpose of this study is to analyze and discuss the effect of perceived ease of use, perceived usefulness, and trust in e-commerce usage. Respondents in this study are consumers who have booked aeroplane tickets in less than one year with a minimum age of 18 years. The sampling method is non-probability sampling, and the sampling technique uses judgmental sampling. The sample used was 220. The data collection technique used in this study was an online questionnaire. Data analysis techniques using path analysis with the AMOS program. This study indicates that perceived ease of use has a positive and significant effect on perceived usefulness. Perceived ease of use has a positive and significant effect on e-commerce. Perceived benefits have a positive and significant effect on the use of e-commerce. Furthermore, trust has a positive and significant effect on the use of e-commerce.

The Bank is an institution that has a role as a financial intermediary between parties who need funds and can facilitate the payment flows. Additionally, The Bank has a function as industries that rely on public trust, so the health level of the Bank needs to be maintained. Profitability is essential for a bank because it measures a company's effectiveness in generating profits by maximizing its assets. This research aim is to investigate the effect of Capital Adequacy Ratio (CAR), Third Parties Funds (TPF), dan Non-Performing Loan (NPL), on Profitability with LDR as Intervening Variables. This research population is conventional commercial banks in Indonesia between 2012 to 2016. This research type is causality research using quantitative data”the sampling technique using a purposive sampling total of 150 samples. The statistical analysis tool in this research is lane analysis with software versions of AMOS 22 and IBM SPSS. The conclusion from this research results that CAR, TAPI F, and NPL variables affect LDR. The CAR, TPF, and LDR variables have not affected profitability, while the NPL variable affects profitability. Furthermore, CAR, TPF, and NPL cannot mediated by LDR.